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FAQ

  • How to connect to the Wi-Fi?

    For Version 4.0, which Wi-Fi ID started with 4*********.
    1.Cell Phone
    (1) Locate your cell phone's network settings, and search for Wi-Fi network same as the Wi-Fi ID show on the monitor lower left and enter the password (12345678).
    (2) Press key 3 or key 4 to enter mode of browsing images, long press key 3 to create QR code.
    (3) Scan the QR code with any barcode scanner application, the image will share to cell phone immediately.
     
    2.Computer (With Wi-Fi Adapter)
    (1) Connect to the Wi-Fi signal
    Locate your computer's network settings, and search for Wi-Fi network same as the Wi-Fi ID show on the monitor lower left and enter the password (12345678).
    (2) Install the software of Intra Oral Camera prepared in the USB device.
    (3) Double clicks the software of Dental Video to start.
    (4) Input the patient information to start check-up.
     
  • How to connect to the Wi-Fi?

    For Version 3.0, which Wi-Fi ID started with 3*********.
    1.Cell Phone
    (1) Locate your cell phone's network settings, and search for Wi-Fi network same as the Wi-Fi ID show on the monitor lower left and enter the password (12345678).
    (2) Press key 3 or key 4 to enter mode of browsing images, long press key 3 to create QR code.
    (3) Scan the QR code with any barcode scanner application, the image will share to cell phone immediately.
     
    2.Computer (With Wi-Fi Adapter)
    (1) Connect to the Wi-Fi signal
    Locate your computer's network settings, and search for Wi-Fi network same as the Wi-Fi ID show on the monitor lower left and enter the password (12345678).
    (2) Install the software of Intra Oral Camera prepared in the USB device.
    (3) Create the shortcut of Software “Micro Tooth” to the desktop.
    (4) Double clicks to start the software.
    (5) Input the patient information to start check-up.
  • How is the regular manitance for Intra Oral Camera?

    1.Please read the Manual before using this product.
    2.Please do not open the Intraoral Camera without permit.
    3. To protect the circuit board or product, please keep the signal connector away from the sharp goods, metal or liquid.
    4.Please keep the power supply cable or Intraoral Camera Cable away from stress.
    5.Please take off the plug or turn off the power, if the Intraoral Camera System won't be used for a long time.
    6.Please use the DC Adapter specified by the maker to avoid the damage from product. If the power supply cable or plug is broken, please stop using and contact the agent in time.
    7.Keep in a dry, cool and well-ventilated place. Avoid exposure to excessive heat, light and air for prolonged of time. Keep away from strong acids, inflammables and explosives. Clean the surface of Intraoral Camera System regularly.
  • How can I get the software for the Intra Oral Camera?

    Please send mail to consult our after service personel. E-mail: support@dalaudechina.com.
  • How can I get further support for the purchased goods?

    Please send mail to consult our team. 
    After-Sales Service: support@dalaudechina.com
  +86-757-82505287
  +86-757-82505297
  +86-17328036797
  2826152468
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